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Issue # 51, 9-Sep-2003

ISSN 1447-4956
Copyright 2003 Jason Anderson. All rights reserved worldwide 

http://www.achievenetprofits.com/


IN THIS ISSUE

1. From the Editor
2. Interview - The Best Hints And Tips from the last 5 months
3. Your Feedback
4. Resources - Info-Products Talk Forum, E-Zine Check
5. Final Word


 


1. From the Editor

I hope everything is well for you this week. Are your online business plans going to plan? Have you made a start yet? Remember, if you don't start, you won't succeed!

We're now just over half way through the contest I've organized with several other publishers. If you haven't had a look already I urge you to do so - there are great prizes up for grabs.

http://www.achievenetprofits.com/contest/

There is also a second chance draw, where you can win simply by telling others about the contest. To find out more about the second chance draw, just visit:

http://www.achievenetprofits.com/contest/referral-contest.html

At the moment you stand a REALLY good chance of winning in the second chance draw - there have been very few entries. Plus you can win automatic prizes just by referring a minimum number of people.

Best of luck in both competitions!

Speaking of the competition, it gave me a good lesson recently that I thought I should pass on to you today.

One of the rules of the competition is you can't enter with Hotmail.com or Yahoo.com addresses. Since this version of my mailing list software doesn't allow you to bad certain addresses, I have to manually search and delete them. As a curtsey, I send an email to the person saying that their entry has been deleted, and why.

Late last week, I got a scathing letter back, accusing me of being dishonest and running a scam. To be honest, I was rather taken aback by the letter. My first reaction was to blast them back.

Luckily, I didn't. After I had cooled down a bit, I thought about just deleting the letter. In the end, I wrote back to the person apologizing for the rule but explaining that many people (not all of course) use Yahoo and Hotmail addresses as throw-away addresses.

They wrote back again, obviously much calmer themselves, and I thought nothing more of it (just that their initial reaction had been a bit excessive).

However, by chance I found the cause of the reaction yesterday. It all came down to how the competition is set up. Since there are two competitions (the main one and the referral one), there are two mailing lists. I had removed their email from the main list, but hadn't thought to look at the second list.

They had received the letter saying that their entry was deleted, then a little bit later they had got a second email from the referral contest list. As a result, they had come to the conclusion that something fishy was going on. And to be honest, I probably would have wondered myself.

It points out how easily it is to have misunderstandings when you are online. Sometimes we forget that the written word can be very ambiguous (especially English). We rely heavily on body language and tone of voice to determine the true meaning of what is being said.

Email has neither. And the nature of email means that it takes a lot longer to sort something out than it would face to face, or even over the phone.

So lesson one is to try and be as clear as possible in everything your write. If there is even a remote chance of something being taken another way, try to rewrite it.

Lesson two is to keep your cool. If someone abuses you via email, don't immediately respond in kind. Let yourself cool down, then decide if you are going to a) ignore it, or b) respond calmly. Which you do really depends on what you want the outcome to be.

Some people won't be happy no matter what you do or say. My personal wish is that computer access be taken away from these type of people so we never have to hear from them again, but alas that will never happen.

Others (like in this case) are just angry because there has been a mix up. Usually you can sort things out - and if you do, you will gain a lot of respect from the other person.

It all comes down to something I wrote about a few weeks ago. We are dealing with PEOPLE in our business. People can misunderstand a situation. People can overreact to a situation. But if you remember that your business is built on and by those people, you will do better than all the others who are just in it for the money.

Ok, I'll get off my soapbox now. ;-) Instead, I'll tell you about this weeks newsletter.

This weeks interview is a compilation of the best hints and tips from the various interviews over the last five or so months (similar to the ecourse you received when you subscribed). I hope you find the tips useful.

The mini-survey this week is more a general question. I want to know what area of running your online business you wish to learn more about (eg: affiliate marketing, using autoresponders, etc). I intend to use this information for picking people to approach for future interviews.

The two new resources this week are both helpful web sites. The first is a forum for info products (ebooks, etc), and the second is a site that will help you check your email for spam triggers. What makes it different to most is that it doesn't use Spam Assassin to rate the email (so it offers a second check).

I hope you enjoy this weeks issue. Don't forget that you can view all the past issues online at http://www.achievenetprofits.com/archive/


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2. Interview - The Best Hints And Tips from the last 5 months

Sorry, this interview is no longer available in the archives. It has been moved to the membership site. You can find out more about the membership site (and how to join) by visiting here.

 


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3. Your Feedback

I have a very open question for you as far as the mini survey is concerned this week. I want to know what area of running your online business you wish to learn more about. What sort of thing that you are unsure about, and would like more information.

Some obvious examples would be affiliate marketing, using autoresponders, copywriting, writing classified ads, and so on. I intend to use this information for picking people to approach for future interviews.

If you have specific people would would be interested in having me interview, feel free to include that too (along with a suggested topic).

Please take a few moments and give me your thoughts:

http://www.achievenetprofits.com/survey/

Last weeks survey was on the topic of wrapping the text in email - should I do it? There weren't a lot of responses to that survey (not exactly an exciting topic I know!), but it did have two surprises for me.

The first was that some people do still need text to be wrapped. To be honest, I didn't think that would be the case - even the mail programs on Unix these days can auto-wrap text fine (some can even handle HTML in a limited fashion).

The second surprise was that some people who can handle unwrapped text fine, still prefer the text to be wrapped. One comment I received mentioned that they felt unwrapped text made them perceive the writer as inexperienced. And you know, I have to confess I've had that thought a few times too when I've seen newsletters where the text isn't wrapped.

So, as should be fairly obvious with this newsletter, for the foreseeable future I will be wrapping the text in the newsletter to 65 characters a line (unless I forget again ;-) ).

I was a bit surprised at the low number of votes for Dr.Mani's interview last week on blogging, but I guess the interview was on a topic that not many people would be interested in. Still, the interview was reasonably liked - 11 people voted, giving it a final score of 4.18 out of 5.

PLEASE, keep those responses coming. They help me get a better idea of what you do and don't want from this newsletter.

(Of course, feel free to email your thoughts to me if you prefer - I always like to hear from my readers.)


4. Resources - Info-Products Talk Forum, E-Zine Check

I have two new resources for you this week.

The first is a relatively new forum (about a month old) where I am co-moderator. As the name (Info-Products Talk) suggests, the focus of the forum is on info-products. But to be honest we've had all sorts of posts there. Why not drop in and have a look?

The second resource is a web site I use to check emails I really want to get past those brain-dead filters. In general I don't worry about filters too much - certainly not when I'm writing this newsletter anyway.

But I do try to ensure that important messages (like the welcome message and the weekly announcement message for this newsletter) are free of filter triggers.

Most message checkers use Spam Assassin to check the messages. This site doesn't - it looks for certain words in the message, and assigns a final score based on which words are present and how many times they are used.

From what I've seen, I think it would be almost impossible to get a regular newsletter to score well with this test. But small messages can usually be modified to pass.

It's a good second test to apply to messages that you really want to get through to people.

Both of these links have been added to the "members only" section, along with the existing collection of ebooks, ecourses, and other useful sites.

http://www.achievenetprofits.com/members/

[Subscribers-only area. The password was sent out in the annoumcement message for this issue. If you aren't a Subscriber, the password is also in the Welcome message when you subscribe to this newsletter!]


5. Final Word

Marina and I got to have our 5 minutes (well, 20 minutes) of fame on the weekend. We're both part of a medieval reenactment group (the SCA - visit http://www.sca.org for the full blurb about who we are and what we do), and our group took part in a multi-cultural festival on Saturday night.

Marina and I (along with 10 others) did a demonstration of the types of dancing they had back in the middle ages. Most of them were done as a group, but there was one nerve wracking dance where there were only the four of us on stage (two couples). And we were doing this dance in front of almost 2,000 people.

It's a very pretty dance to watch, but you can probably imagine what I was thinking throughout the entire dance - "I won't stuff up, I won't stuff up, I won't stuff up..." Especially since I'd made a few dumb mistakes during practice.

Luckily for me, I didn't stuff up ;-)

Next week (assuming everything goes to plan) I should have an interview with "Google Cash" author Chris Carpenter. As you might guess, I've been quizzing Chris with all sorts of questions about Google AdWords. We've only just started the interview (so anything might happen between now and next week) but I'm expecting it to be good.

Till next week, I wish you much success in your online business.


"All greatness is achieved while performing outside your comfort zone." -- Greg Arnold

 

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